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Our Privacy Policy 

Company Name: Boxpixs 

United Kingdom

Contact Us 

 

This website is operated by Boxpixs. We take your privacy seriously therefore we urge you read this policy very carefully because it contains important information about on:

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  • Who we are,

  • How and why we collect, store, use and share personal information,

  • Your rights in relation to your personal information, and

  • How to contact us and supervisory authorities in the event that you have a complain

 

Who we are

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Boxpixs (‘we’ or ‘us’) is a global content distribution and streaming service which provides content services and entertainment to it's customers.

The personal information we collect and use

Boxpixs has collected the following personal data on you:

Personal Data:

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  • Name/contact details

  • Your email address

  • Your phone number

  • Content information 

  • Content metadata

  • Website behaviour 

  • Sign up / subscription

 

How we use your personal information

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We collect information about our users for the following purposes: 

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  • To fulfil your contractual / customer service obligations and / or

  • Because you have asked us to do something or have joined our subscription and / or services

  • To provide you with updates and new information 

  • To provide customer service

  • To process our content for the best customer services

  • To process your content for our service delivery

 

Overseas Transfers

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Boxpixs may transfer only the information you provide to us to countries outside European Economic Area (“EEA”) for purposes of providing you with our global content distribution, content and customer services. We will take steps to ensure adequate protections are in place to ensure the security of your information. The EEA comprises of the EU member states plus Norway, Iceland and Liechtenstein. 

 

How long your personal information will be kept

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We will hold your personal information only for as long as necessary to provide you with Boxpixs services and as described in this Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce agreements.

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Reasons we can collect and use your personal information 

Boxpixs  has collected your personal data and will process your personal data for the purposes of providing you with our full range of services.

 

The legal basis we rely upon to offer these services to you are:

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  • Consent

  • Contractual obligations

  • Legal obligation

 

The legal circumstances in which we will share your data are as follows: 

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  • We receive a summons, court order or other legal demand for your information 

  • We believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities,

  • suspected fraud, or as otherwise required by law. 

  • Boxpixs is acquired by or merged with another company. In this event Boxpixs will notify you before your information is transferred and becomes subject to a different privacy policy.

 

Keeping your information secure

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We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality. 

We also use technological and organisational measures to keep your information secure.

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We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

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Indeed, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.

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Some of your data will also be collected and stored in a form of a spreadsheet that is stored on an encrypted flash drive.

 

What rights do you have

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Please be aware that you have the following data protection rights: 

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  • The right to be informed about the personal data Boxixs processes on you; 

  • The right of access to the personal data Boxpixs processes on you; 

  • The right to rectification of your personal data; 

  • The right to erasure of your personal data in certain circumstances; 

  • The right to restrict processing of your personal data; 

  • The right to data portability in certain circumstances; 

  • The right to object to the processing of your personal data in certain circumstances; 

  • The right not to be subjected to automated decision making and profiling; and 

  • The right to withdraw consent at any time. 

 

 

For further information on each of those rights, including the circumstances in which they apply, see the guidance from the UK Information Commissioner’s Office (ICO) on individual’s rights under the General Data Protection Regulations (https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/).

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If you would like to exercise any of these rights please:

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  • Contact us here 

  • let us have enough information to identify you

  • let us have proof of your identity (a copy of our driving licence, passport or recent credit card/utility bill)

  • let us know the information to which your request relates

 

From time to time we may also have other methods to unsubscribe (opt-out) from any direct marketing including for example, unsubscribe buttons or web links. If such are offered, please note that there may be some period after selecting unsubscribe in which marketing may still be received while your request is being processed. 

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Changes to the Privacy Policy

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This Privacy Policy was published on 19 May 2021and last updated on 2 August 2018.

We may change this Privacy Policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website. We will also attempt to notify users of any changes by e-mail.

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Complaints and queries

If you have any questions/complaints about this policy or the information we hold about you, please contact us

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You also have the right to raise concerns with Information Commissioner’s Office on 0303 123 1113 or at https://ico.org.uk/concerns/.

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